Expert Repairs,
Anywhere
Real-time video assistance for equipment repairs and diagnostics
Powerful Features for Remote Repair
Everything you need to diagnose and resolve issues without being on-site
HD Video Calls
Crystal-clear real-time video streaming for precise remote diagnosis
Live Annotations
Draw, circle, and highlight directly on the video feed
Photo Capture
Take high-resolution photos during the session for documentation
Auto Documentation
Automatic model and serial number capture with OCR technology
Session Recording
Secure recording of all sessions for training and compliance
How It Works
Simple 4-step process to get expert help remotely
Customer Request
Customer submits their info and describes the issue they need help with
Session Invitation
Admin sends a secure link via email or SMS to start the video session
Live Diagnosis
Connect via HD video with real-time annotations and guidance tools
Resolution
Issue resolved remotely or schedule an on-site visit if needed
Simple, Transparent Pricing
Choose the plan that fits your business needs